Privacy policy
What data we process to provide LuxIPTV, and why.
The Grand Ducal Palace in the centre of Luxembourg City. Photo: CARLOS TEIXIDOR CADENAS — File:Palacio Gran Ducal de Luxemburgo. Groussherzogleche Palais an der Stad Lëtzebuerg.jpg, CC BY 4.0.
Data we process
To open and run a subscription we typically process: a contact identifier (WhatsApp number, possibly an email), the plan chosen, technical details useful for support (device model, a description of an incident), and the payment data needed for the one-off settlement. We do not need your bank password or your internet operator password.
The basis is performance of the service contract and, where relevant, our legal invoicing duties. Data are kept for as long as needed for the service, support and accounting duties, then deleted or archived in line with those duties.
We do not sell your contact details. WhatsApp is a third-party service with its own policy: write to [email protected] if you prefer to avoid that app.
You may request access to, correction of or erasure of the data we hold, within the limits of the law applicable in Luxembourg and the GDPR. Contact: [email protected] or WhatsApp +447868240819. The Luxembourg supervisory authority is the CNPD.
Any cookies on the site are, in the theme’s intended setup, limited to what is needed for operation (for example an admin session). A more detailed banner can be added if you install an analytics tool.